Please contact your country post office for more information in this case. We will pay you back after the investigation ends. Please report the damage to your post office and order them to issue the damaged report. We can file a claim with the damaged report. We record item conditions and packing process so we can prove that our items are not damaged.Please note that we can't accept any damaged package claims without the damaged report. The item "Coulomb Randoseru School Back Princess Series 2018 Model Pink WithTracking New" is in sale since Friday, September 13, 2019. This item is in the category "Clothing, Shoes & Accessories\Kids\Girls\Girls' Accessories\Backpacks".
The seller is "japan_recommended" and is located in Fukuoka. This item can be shipped worldwide.